Your Advocacy Hub is an amazing place to share information with your advocates, but we understand some content needs to be private. AdvocacyAI lets you gate specific Hub elements so only approved members can view them, while keeping everything else publicly accessible.
🤔 What is Member-Only Content?
Member-only content is any Hub element you choose to restrict to approved members. Visitors who aren't logged in (or haven't been approved) won't be able to see it. You stay in full control of who gets access.
Member-only settings can be applied to elements on your main Hub page or on any sub-page within your Hub.
Learn more about Advocacy Hub Pages here.
This is ideal for:
- Internal resources, toolkits, or talking points for core advocates
- Exclusive updates or announcements for your most engaged supporters
- Member-based organizations who would like to keep their content private
🔐 How to Gate a Hub Element
Log into your AdvocacyAI account and navigate to the Hub section, then click on the Main Hub or Hub Pages.
Locate the Hub element you want to restrict and click the "Design and Settings" button. In the design menu, scroll to the bottom to find the Members-Only toggle. Turn the toggle on to restrict the content to approved members only.
If you ever need to make that content accessible to everyone again, simply toggle that switch off.
👥 Managing Your Hub Members
With AdvocacyAI, you decide exactly who gets access to your member-only content. Here's how to manage your membership list:
Adding New Members
- In the Hub section, click on the Hub Members tab.
- To add an individual member:
- Click the "Add Member" button. You’ll need to enter the following information:
- First Name
- Last Name
- Email Address
- To add multiple members at once:
- Click the “Upload Members” button
- Upload a CSV file that includes the following columns, in this order and format:
- first_name
- last_name
Viewing and Managing Approved Members
From the Approved Members tab, you can:
- View the date a member joined.
- See the last time a member logged in.
- Remove a member by clicking the three dots beside their name and selecting Delete.
Reviewing Pending Requests
If someone requests access to your Hub, they'll appear under the Pending tab. From this tab, you can:
- View the date the advocate requested to joined
- Manage the request by clicking the three dots beside the advocate’s name. You can then choose to approve, reject, or delete the request.
Customizing the Welcome Email
When you approve a pending request, the member will receive a welcome email. You can edit the following fields in that email:
- Subject Line
- Greeting
- Body
- Button Text
Click Save when you're done to finalize your changes.
👋 Need More Help?
We're always here for you. Reach out at help@advocacyai.com, and we'll get you back on track.