🤔 What is the Account Hub?
The Hub is a webpage you can create in AdvocacyAI that looks and feels like your organization’s website + makes it easier for advocates to engage across multiple highlighted Actions!
Consider it a one-stop shop for timely updates, news, action alerts, campaign requests, and reports for your supporters.
🏁 How do I get started?
Your Account Hub is ready to be customized as soon as you get access to your account!
Create an Action (or Several!)
We recommend creating at least one Action before you are able to add it to your Account Hub. To learn more about Actions, check out our introduction guide here.
Even if you don’t have an active campaign, consider allowing visitors to your Hub to sign up for email alerts or express interest in your organization using a simple Petition Action.
Consider Ongoing Updates to your Hub
As you are getting started, know that your Hub is a page you can continually edit and update as needed. The page is designed to show your advocates one-time AND ongoing Actions. If you set Actions to end, you will need to come back to the Hub to update the options displayed. You can add a Featured Action and/or showcase several Actions using the sections detailed below.
Set Up a Custom Domain
By default, your hub will have an AdvocacyAI domain (subdomain.advocacyai.com), but we can set up a custom domain for you if you follow these steps:
- Confirm if you or your IT manager can change your DNS settings.
- If you are using Wix to manage your site, you are unable to customize your Hub Domain.
- If you cannot change your DNS, your Hub Domain cannot be changed!
- Follow the steps on the Custom Domain Setup document with your IT Department to ensure they are able to update a CNAME to your DNS record.
🚀 Let’s Create Your Hub
Before getting started, note the Save Hub button at the top of the page. You will want to ensure that you save any and all progress to see the changes reflected on your Hub.
Make sure you have created at least one Action! To learn more about Actions, check out our introduction guide here. To begin, navigate to the Account tab and then select Hub.
Advocacy Hub Color Palette
The first section is where you will be able to enter or edit the colors for your Hub’s design. If you already provided them during your onboarding, this should be updated already. If not, this is where you will want to select the colors.
If you already have your Design setup for your Account but not your Hub, you can navigate to the Design tab under Account to get the same colors.
Navigation
To ensure your Hub has the look and feel of your general website (or to simply redirect to your website), you are able to customize the navigation links at the top of your Hub.
- To add a new Navigation option, select the “Add Navigation Item” button.
- After selecting Add Navigation Item, you will see a row appear where you will need to enter the Title of the Navigation item and its URL.
- The Title is simply the text that will display in the top of your finished Advocacy Hub.
- After you have multiple Navigation Items, you can reorder if needed by selecting the arrows to the right of the item.
- Add Dropdown Item: This option will allow you to turn a navigation item into a dropdown, allowing the advocate to select multiple options.
- Similarly, you can adjust the order of the dropdown items after you have multiple by selecting the arrows to the left of the dropdown item.
- Delete a Navigation Item by clicking the trash icon next to the item.
Finally, you have the option to customize the design elements for the Navigation section of your Advocacy Hub as you can with the rest of the page in the Advocacy Hub section.
When you are done with the Navigation section, be sure to select Save Navigation before proceeding to the next step.
Design Your Hub
The Design section of your Advocacy Hub setup is the majority of the Hub and what your advocates will see below the Navigation section. As you build and customize your Hub, you will see each element added.
To begin to further customize your Hub, you will need to select the Add Section button at the top. This will provide you the following options:
- Main Header
- Featured Action
- Actions
- Image
- Paragraph
- Articles
- Columns
After you have added sections, you can delete or reorder them with similar icons as the Navigation Items.
Main Header
The Main Header section will add a Title, Subheader, and Description section to your page, with an option to include an image as the background.
- To edit the font size and color, select the Design button on the top right of the section.
- You can edit the text by clicking anywhere on the section.
- If you need to navigate away without making any changes, select Cancel. When you are done with your edits, be sure to select Save.
Featured Action
This option allows you to highlight one Action for your advocates. This is a great option to use when you have an Action that is sending soon or an important one that you want to draw a lot of attention to.
If you have more than one Action, you should consider adding an additional Featured Action or the Actions section, which can display multiple ones.
- To choose the Action displayed on the featured section, select Design and then select the Action from the dropdown. You can also edit the text size and color from this menu.
- The title, description, and button texts on the Featured Action pulls directly from the Action you created. You can change the content that displays on the Hub by editing the Action itself.
Actions
The Actions section allows you to display many actions, with up to 3 actions displayed side by side. The title, description, and button texts on each Action pulls directly from the Action you created. You can change the content that displays on the Hub by editing the Action itself.
- To choose the Actions displayed on the Actions section, select Design and then select the Actions from the dropdown. You can also edit the text size and color from this menu.
- To reorder your Actions, open the Design section and use the arrows to move the Actions up or down:
- From the Design section, you can add filters to your Actions section to allow advocates to search by State, Chamber, or Action Type:
Image, Paragraph, Articles, and Columns
The remaining four options allow you further customize your Advocacy Hub with additional content. Each section with text can be edited just like it is in the Header section, but clicking on the section. As always, selecting the Design button will allow you adjust font size, color, and spacing to help make the Hub customized to your liking.
✅ Finalizing your Hub
Now that you have built Hub, you will want to click the “Save Hub”. Additionally, you are able to access your Hub by selecting View Hub. This will give you your Hub’s URL and allow you to view as your advocates will as you share out that URL.
🔗 How to Share Your Hub
Your supporters should be able to easily find your hub. Most organizations share their Hub through one or more of the following tactics:
- Put “Take Action” or “Advocacy” in the navigation bar of your main website and link to the Hub
- Include a link to the Hub in all outgoing communications (email, text, QR codes) rather than individual campaign links
- Share a post on Facebook with the link and pin it to the top of your page
👋Need More Help?
We're always here for you. Reach out at help@advocacyai.com, and we’ll get you back on track.